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Victims of helpdesk fraud will not be reimbursed for transferred money

Victims of helpdesk fraud will not be reimbursed for transferred money

The Dutch financial complaints institute Kifid has ruled that victims of helpdesk fraud who transfer money to scammers themselves are not automatically entitled to reimbursement from their banks. This decision clarifies that banks are not strictly liable when customers are deceived into authorizing fraudulent transactions.

Based on reporting by nu. Translated and condensed by LocalHeadlines.

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