haarlemsdagblad

Websites for domestic cleaners must change methods to inform customers of subscriptions

Websites for domestic cleaners must change methods to inform customers of subscriptions

The Netherlands Authority for Consumers and Markets (ACM) has intervened to ensure websites offering domestic help are transparent about subscription costs. This action follows numerous complaints from consumers who were unknowingly signed up for expensive year-long contracts. Websites must now clearly inform users of these recurring fees to prevent deceptive practices.

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