haarlemsdagblad

Lidy wanted to go green and expected 'free advice' with a guarantee, but ended up paying a fortune for nothing

Lidy wanted to go green and expected 'free advice' with a guarantee, but ended up paying a fortune for nothing

Lidy was billed thousands of euros after seeking supposedly free sustainability advice for her home that came with a satisfaction guarantee. The charges were applied when she decided not to proceed with the suggested improvements, leading to a significant financial dispute.

Based on reporting by haarlemsdagblad. Translated and condensed by LocalHeadlines.

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