nuOct 13, 2026, 16:49

Albert Heijn warns of phishing risk after cyber incident, investigation ongoing

Albert Heijn is investigating a cybersecurity incident that has caused significant disruptions to its online services, delivery operations, and store supply chains. The supermarket chain has reassured customers that their savings remain safe and is warning them to stay alert for phishing attempts as the investigation continues.

Supermarket chain Albert Heijn is currently investigating a cybersecurity incident that has disrupted various operational systems and services. While the company is working to safely restore its infrastructure, online grocery deliveries remain suspended and customer service channels are currently unavailable. Parent company Ahold Delhaize has stated that there is no evidence that sensitive data belonging to customers or employees was compromised during the incident.

In response to the technical issues, Albert Heijn has warned customers to be vigilant against potential phishing attempts from malicious actors impersonating staff. The retailer is gradually restarting systems to resolve supply chain interruptions that caused empty shelves in several stores. While some digital services like personal discounts remain affected, the company has confirmed that customer savings, including stamp balances, are secure. Digital price tags in stores have been restored, and discounts are currently being applied automatically at the point of sale.

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Based on reporting by nu. Translated and condensed by LocalHeadlines.

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