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Albert Heijn resumes deliveries of shelf-stable and fresh products to all stores

Albert Heijn resumes deliveries of shelf-stable and fresh products to all stores

Albert Heijn has resumed deliveries of fresh and non-perishable goods to stores across the Netherlands following a recent supply chain disruption. While physical store inventory is improving, online ordering, loyalty services, and the company's website remain inaccessible due to an ongoing investigation into a cybersecurity incident.

Supermarket chain Albert Heijn has resumed deliveries of both fresh and non-perishable goods to its stores throughout the Netherlands. While stores experienced empty shelves on Thursday morning due to supply chain disruptions, the retailer stated that product availability will progressively return to normal levels across its branches as the day continues. This restoration of inventory follows an earlier announcement that fresh food supplies were being prioritized after a disruption to the chain's logistics operations.

Despite the improvement in physical store stock, the company continues to face significant technical challenges. Customers are currently unable to place orders online, and the Albert Heijn website remains inaccessible. Furthermore, services related to personal discounts, loyalty programs, and customer support are currently unavailable. The supermarket confirmed that customer savings credits are secure while the investigation into the underlying cybersecurity incident continues to determine the cause of the system failures.

Based on reporting by nu. Translated and condensed by LocalHeadlines.

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