The Dutch Authority for Consumers and Markets (ACM) and the Dutch Data Protection Authority (AP) have launched a joint investigation into the use of chatbots in customer service. The study will examine how companies and institutions implement these automated systems when interacting with consumers.
ABN AMRO's youth bank, BUUT, has launched a service allowing children as young as 10 years old to make mobile payments using their smartphones. Starting Tuesday, BUUT claims to be the first bank in the Netherlands to offer this capability to customers under the age of 16.
Primary schools in the Netherlands are increasingly struggling to fund school trips as parental contributions decline in high-poverty areas. To address this issue, the Youth Education Fund is distributing millions of euros to ensure these activities remain accessible to all students.
The municipality of Haarlem has provided housing for 91 status holders since the beginning of this year. According to figures from the Ministries of the Interior and Justice, the city is required to accommodate an additional 283 status holders by the end of 2024.