ad

Why customers are reacting so fiercely to a changed cheese roll at Albert Heijn: ‘It creates a feeling of loss of autonomy’

Why customers are reacting so fiercely to a changed cheese roll at Albert Heijn: ‘It creates a feeling of loss of autonomy’

Supermarket chain Albert Heijn is reformulating its cheese pastry recipe following significant customer complaints about the change in taste. A consumer psychologist notes that such reactions often stem from a perceived loss of autonomy regarding familiar products.

Based on reporting by ad. Translated and condensed by LocalHeadlines.

Related articles

Demand for affordable and sustainable funerals grows: 'Just put me in a cardboard box'

Demand for affordable and sustainable funerals grows: 'Just put me in a cardboard box'

The funeral industry in the Netherlands is preparing for a shift in consumer demand toward more affordable and environmentally friendly burial options. As part of this transition, the sector is exploring sustainable alternatives such as alkaline hydrolysis, commonly known as resomation, to accommodate those seeking cheaper or greener end-of-life choices.

Tipping is voluntary, but it doesn't feel that way with a payment screen under your nose

Tipping is voluntary, but it doesn't feel that way with a payment screen under your nose

The increasing use of digital tipping screens in the Dutch hospitality sector is raising concerns over consumer manipulation through dark patterns and social pressure. While businesses see them as a convenient payment tool, psychologists argue these designs exploit human behavior to extract higher tips, potentially damaging the customer experience.

Harry Styles concerts in Arena caused inflation in the Netherlands to rise

Harry Styles concerts in Arena caused inflation in the Netherlands to rise

Economists from De Nederlandsche Bank have linked a series of ten concerts by Harry Styles in Amsterdam to a rise in Dutch inflation during May. The high demand from international fans led to a significant surge in hotel and ticket prices, marking an unusual impact on the national economy.

Too Good To Go adds plants and shampoo to its magic boxes

Too Good To Go adds plants and shampoo to its magic boxes

The anti-waste platform Too Good To Go is expanding its 'Magic Box' offerings beyond food to include items like plants, shampoo, and home goods. Since its launch in the Netherlands eight years ago, the company has saved 40 million meals and aims to further reduce retail waste through new retail partnerships.

Mijntje: I hope an employer looks beyond the years I didn't work for pay

Mijntje: I hope an employer looks beyond the years I didn't work for pay

Mijntje is a middle-aged woman seeking to re-enter the workforce after years of unpaid caregiving for her family. She is sharing her experience with Anne-Marije Buckens, a professional consultant who specializes in helping job seekers over the age of 50.