nuOct 12, 2026, 05:07

Outage on Albert Heijn, Etos and Gall & Gall websites and apps

Major Dutch retailers Albert Heijn, Etos, and Gall & Gall are facing widespread outages across their websites and mobile applications. The parent company, Ahold Delhaize, has not yet determined the cause of the disruption or an expected timeline for a resolution.

Customers of Albert Heijn, Etos, and Gall & Gall are currently experiencing widespread technical issues with the companies' respective websites and mobile applications. Visitors to the websites are greeted by error messages indicating that the pages are inaccessible. While the Albert Heijn mobile app opens for some users, it fails to load content, leaving only the digital bonus card visible for account holders.

All three affected retailers are subsidiaries of the Ahold Delhaize group. At this time, the parent company has not identified the technical cause behind the service outage or provided an estimate for when the systems will be fully operational again. A spokesperson for Ahold Delhaize has declined to provide further comment to the media while investigations into the disruption continue.

Economy Business Technology Netherlands

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Based on reporting by nu. Translated and condensed by LocalHeadlines.

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