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Cyber incident costs Albert Heijn at least 10 million euros, experts estimate

Experts estimate that a recent cyber incident has cost supermarket chain Albert Heijn at least 10 million euros in lost revenue and operational expenses. The disruption has halted online ordering and caused supply chain issues in physical stores, leading to a significant drop in the parent company's market value.

A significant cyber incident at supermarket chain Albert Heijn has caused substantial financial damage, estimated by experts to be at least 10 million euros. Some analysts suggest that lost revenue from both physical stores and online sales could be as high as 21 million euros, excluding additional costs incurred for hiring specialized IT personnel to resolve the system issues. The parent company, Ahold Delhaize, experienced a notable decline in its market value on the Amsterdam stock exchange, losing hundreds of millions in valuation within a single day.

The disruption began on Sunday, preventing customers from placing online orders and leading to empty store shelves due to halted deliveries from distribution centers. While the company is working to resume operations, experts warn that these costs could grow significantly if the situation remains unresolved for an extended period. Distribution processes are currently in the process of being restarted to restore normal service levels across the retail network.

Economy Business Technology Amsterdam Netherlands

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Based on reporting by ad. Translated and condensed by LocalHeadlines.

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