Liveblog: Cyber crisis at AH | Minimal disruption at Etos and Gall & Gall, Albert Heijn restarts distribution centers
Albert Heijn continues to face severe disruptions four days after a cybersecurity incident crippled its online services and logistics. While distribution centers are restarting operations, the company warns that a full recovery will likely take several days to a week.
Supermarket chain Albert Heijn continues to face significant disruptions due to a cybersecurity incident that has affected its operations for four days. While the company's website, app, and home delivery services remain offline, officials report that distribution centers are expected to return to operational status. Stores are experiencing inventory shortages, particularly in fresh food sections, though efforts are underway to restock shelves. Unlike the grocery chain, affiliated stores like Etos and Gall & Gall have reported fewer complications with their stock levels.
Ahold Delhaize CEO Margaret Versteden-van Duijn estimated that a full recovery will take several days to a week. Meanwhile, the incident has had international repercussions, affecting subsidiary operations in countries like Romania. The Dutch Public Prosecution Service has invited Albert Heijn to file a formal complaint regarding the cyberattack, though no criminal investigation has commenced as of yet. Competitors like Picnic have seen a surge in orders as customers seek alternatives for home-delivered groceries during the ongoing crisis.
Based on reporting by ad. Translated and condensed by LocalHeadlines.
