adApr 21, 2026, 09:30

Listening in at Essent’s swamped customer service: ‘Fear that energy will become even more expensive’

Reporter Ton Voermans visited Essent's customer service department, which is experiencing a surge in calls from consumers concerned about the ongoing energy crisis. Many callers are seeking fixed contracts to avoid further price hikes, highlighting the significant financial pressure on households with limited incomes.

Economy Business Netherlands

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Based on reporting by ad. Translated and condensed by LocalHeadlines.

Number of cybersecurity companies more than quadrupled in five years

The number of registered cybersecurity companies in the Netherlands has quadrupled since 2021, reaching 962 by October 2024. This rapid growth is driven by increasing cyber threats and regulatory changes, highlighting the ongoing challenge for organizations to protect their digital systems.

Low incomes spend more on childcare: can make a ten-euro monthly difference

Childcare organizations in the Netherlands are increasingly charging rates that exceed government subsidies, placing a greater financial burden on low-income families. Experts warn that these rising costs could reduce childcare accessibility for children who would benefit most from early development services.

Not just IDFA: Amsterdam’s wider cultural sector hit by rising hotel costs as tourist tax hike drives away key visitors

Amsterdam's cultural sector, including major events like IDFA, ADE, and the Holland Festival, is struggling due to rising tourist taxes and hotel VAT. These increased costs are forcing organizers to raise ticket prices and reduce programming, threatening the accessibility and quality of the city's cultural offerings.

Albert Heijn site and app back online, grocery deliveries resume Friday

Albert Heijn has restored its website and app following a cyberattack that caused a week-long outage across Ahold Delhaize platforms. Customers can access account features immediately, while the ability to place new grocery orders will resume this Friday.

Trade with Russia remains lucrative, but companies face risks

Despite 21 rounds of European Union sanctions against Russia, some businesses continue to profit by using third-party countries to bypass export restrictions. Experts warn that while such trade is lucrative, it carries significant legal risks, including criminal prosecution and prison time for those who intentionally circumvent these measures.