nuOct 12, 2026, 14:45

Empty shelves threaten Albert Heijn following possible cyberattack

Albert Heijn is experiencing widespread operational disruptions, including empty store shelves and suspended online deliveries, after parent company Ahold Delhaize disabled systems due to a security incident. While in-store checkouts remain functional, digital apps and loyalty programs are currently offline as the company investigates the potential cyberattack.

Albert Heijn is facing significant logistical challenges following a major security incident within its parent company, Ahold Delhaize. The retailer was forced to proactively shut down key IT systems to protect its network, leading to a complete standstill at several distribution centers. Consequently, customers may experience empty shelves, and online ordering services have been suspended. The company's websites and apps for Albert Heijn, Etos, and Gall & Gall have remained inaccessible since Sunday evening.

In-store operations are also affected, with electronic shelf labels displaying outdated promotional pricing and savings systems currently offline. While checkout registers are functioning with correct current prices, the company has advised customers to retain receipts to claim compensation for missed personal discounts. Ahold Delhaize has classified the event as a security issue but has not yet officially confirmed a cyberattack. The retailer is working to resolve the situation, though the timeline for restoring normal logistics and digital services remains uncertain.

Economy Business Technology Netherlands

Read original ↗

Based on reporting by nu. Translated and condensed by LocalHeadlines.

Ahold Delhaize remains silent after ‘likely hack’, expert calls it clumsy: ‘Trust is damaged’

Ahold Delhaize is experiencing major operational issues and website outages following a suspected cybersecurity incident that began Monday. The company has faced criticism from experts for its lack of transparency, which has left customers concerned about the security of their personal data.

Thousands of Albert Heijn customers flee to Jumbo and Picnic: 'This will cost them millions'

Albert Heijn is facing a major cyber incident that has crippled its online platforms and customer services, causing thousands of shoppers to switch to rival grocery chains. Experts warn that the disruption could result in millions of euros in damages and potential long-term losses if customer routines are permanently broken.

Cyberattack causes cooling systems in French supermarkets to thaw

Multiple supermarket chains in France suffered a cyberattack that remotely disabled refrigeration systems, causing significant food spoilage. Meanwhile, the Dutch retail company Ahold Delhaize is facing its own IT-related service disruptions, though no link between the two incidents has been established.

Pim turned down a 500 million offer, now his new company is worth 6.2 billion

Entrepreneur Pim de Witte has built a robotics AI firm that is currently valued at 6.2 billion dollars. The 31-year-old founder, originally from Nijmegen, previously turned down a 500 million dollar buyout offer as he expanded his business to New York.

Albert Heijn hit by IT incident, app and website down

Supermarket chain Albert Heijn has taken its website and mobile app offline due to an ongoing IT incident that has halted grocery deliveries and disrupted loyalty programs. Physical stores remain open, though customers are advised to keep receipts to receive compensation for missing personal discounts while the company works to resolve the system failure.